CUSTOMER SERVICE

At the heart of our business, we believe that customer care is the key to providing quality service. Take a look at the benefits we can offer.
  • Personalized service: Your own dedicated, personal representative who knows you and your account.
    • You can even arrange to have your representative call you once a month under our scheduled delivery service.
    • Bilingual customer service representatives are available.
  • Home evaluations: In select areas, a representative will come to your home to evaluate your personal medical supply needs.
    • Contact us today to see if this service is available in your area.
  • Free Medicare, Medicaid, and private insurance billing: Our experienced billing department will bill any or all of your insurances for you.
    • Medicare
    • Medicaid (most states)
    • Medi-Cal
    • Worker's compensation
    • Automobile accident insurance
    • Private insurance
  • Prescription and documentation coordination: Our full time registered nurse works with your doctor to obtain prescriptions and documentation when needed.