POLICIES   Pricing: A-Med Health Care pricing is based on usual and customary insurance rates. Contact A-Med for pricing and availability on any product. Payment: For self-pay orders: Visa, Master Card, Discover, Personal Check, Money Order, and C.O.D. ($6.00 C.O.D. charge) are all accepted. Insurance Billing: If you have private insurance, Workers Compensation, Medicare, Medi-Cal, or most Medicaids, A-Med Health Care will bill your medical supplies directly to your insurance carrier. The insured may be responsible for co-payments, deductibles, and non-covered supplies. A-Med Health Care accepts assignment in most cases. Prescriptions: Some products require a physician's prescription prior to dispensing. A-Med will contact your physician to help arrange for any needed documentation. Scheduled Deliveries: A-Med Health Care can set up a scheduled delivery for your monthly supplies. A-Med will contact you each month prior to your order date to verify the supplies you need, if you so desire. Discreet Delivery: Your privacy is important to us. We can ship your products on request in discreet packages to ensure your privacy. Returns: All products are subject to our 45 day guarantee return policy. Contact Customer Service at 800-552-2633 to ensure proper credit. Samples: Samples are available on many of A-Med Health Care's products. Call or email our Sales and Sample Department at 800-552-2633 to request samples. Or order free samples within our online store.